Customer Service Representative role at Caltex Otara
Company Information
At Caltex Otara, we’re more than just a fuel and convenience retailer—we’re a trusted part of the East Tamaki community. With a strong focus on sustainability, safety, and outstanding service, we’re committed to delivering high-quality products and exceptional customer experiences through our dedicated team members.
We are currently seeking an enthusiastic and reliable Customer Service Representative to join our busy East Tamaki team. If you’re passionate about helping people and thrive in a fast-paced retail environment, we invite you to apply and start your journey with a company that values growth and community.
Job Specifications
Given in the table are the job specifications
| Category | Details |
|---|---|
| Position | Customer Service Representative |
| Location | East Tamaki, Auckland, New Zealand |
| Type of Employment | Full-time and Part-time available |
| Remuneration | $23.50 – $26 per hour (based on experience) |
| Hours | Flexible roster including evenings and weekends |
| Work Setting | On-site (Caltex service station) |
| Starting Date | As soon as possible |
| Shifts | Rostered shifts including evenings/weekends |
| Accommodation | Not applicable |
| Application Deadline | July 6, 2025 |
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Customer Service Representative – Tasks and Responsibilities
Play a key role in providing a welcoming, efficient and safe environment for all Caltex customers.
- Deliver excellent customer service at the front counter and on the forecourt
- Accurately handle cash, EFTPOS and other transactions
- Refill LPG bottles safely and efficiently
- Maintain cleanliness and organisation of the store and forecourt areas
- Restock and merchandise shelves
- Respond to customer enquiries and resolve issues professionally
- Work as part of a close-knit, supportive team
- Adhere to all safety and operational procedures
Overview of Education, Experience, and Credentials
We’re looking for a team player who thrives in a dynamic, customer-facing environment.
Preferred Qualifications and Experience:
- Previous experience in customer service or retail
- Experience in the fuel or service station industry (preferred)
- Basic knowledge of safety procedures and handling LPG (training provided)
- Legally entitled to work in New Zealand
Skills and Attributes:
- Friendly, positive and proactive attitude
- Strong communication and teamwork skills
- Reliability, honesty and attention to detail
- Flexibility to work varied shifts including weekends
- Commitment to delivering an exceptional customer experience
Perks and Benefits
Working with Caltex Otara offers a rewarding career and a great workplace:
- Competitive hourly pay based on skills and experience
- Training and upskilling opportunities
- Employee rewards and recognition programs
- Supportive team environment
- Career growth within a leading fuel and convenience brand
- Opportunity to make a difference in your community
How to Apply
Are you ready to make your next move and join a dedicated team that values service, safety and community?
Apply today and become a key part of the Caltex Otara team in East Tamaki.
Early applications are encouraged as roles may be filled before the closing date.
Application Close Date: July 6, 2025
Apply Online:
